TRAINING

SMART BUSINESS ACADEMY IS A SMARTER WAY TO LEARN AT WORK

TRAINING

We empower businesses with the technology, content and service to align,  educate and inspire their teams. We take care of your team’s professional development from the beginning.

Smart Business Academy has more than 80 training courses specially designed for professionals, executives and employees. We deliver training courses and workshops to SME companies, larger corporations, government sectors and basically to businesses of any kind.

TRAINING DELIVERY OPTIONS

How will training be delivered to your business?

Different organizations, departments and humans have different needs. This is why we deliver our training in a number of ways.

Public training courses

Held around the country, these are regularly run and will provide effective training allowing you to network with peers. Getting your people into new surroundings can give them a powerful perspective on their normal ways of working. New ideas can flow more freely, and they’ll come back inspired.

Distans learning

Allows you to study at your own pace and whenever is convenient to you. Our distant courses are cost effective and they are providing you with a control of your learning pace.

In-house / On-site training

This option means the training is tailored to your organization and lets your employees to study in the familiar setting where they will use their skills. This learning option is also a cost-effective and disruptive way of training since you will spare the time and energy to send your employees to the course. Moreover you can reduce the level of risk to proprietary and confidential information.

Online training (E-learning)

Our E-learning plattform is available at any time. It is an accessible distance learning tool that minimizes your time away from work thus reduces your costs.

Corporate Training Course List

Advanced Skills for the Practical Trainer
Advanced Writing Skills
Anger Management: Understanding Anger – Yours and Others
Balanced Scorecard Basics
Branding: Creating and Managing Your Corporate Brand
Budgets and Managing Money
Building Better Teams
Building Relationships for Success in Sales
Building Self Esteem and Assertiveness Skills
Bullying in the Workplace
Business Ethics for the Office
Business Etiquette: Gaining That Extra Edge
Business Leadership: Becoming Management Material
Business Succession Planning: Developing and Maintaining a Succession Plan
Business Writing That Works
Call Center Training: Sales and Customer Service Training for Call Center Agents
Celebrating Team Diversity: Working together without falling apart
Change Management: Change and How to Deal With It
Coaching: A Leadership Skill
Collaborative Decision Making: Growing ideas as a team
Communication Strategies
Communication Strategies for Promoting Team Effectiveness
Conducting Effective Performance Reviews
Conference and Event Management
Conflict Coaching: Techniques for assisting others resolve workplace issues
Conflict Resolution: A One Day Primer
Conflict Resolution: Dealing with Difficult People
Conflict Resolution: Getting Along in the Workplace
Conquering Your Fear of Speaking in Public
Controlling Anger Before It Controls You – A One Day Primer
Core Negotiation Skills – A One Day Primer
Creating a Dynamic Job Portfolio
Critical Thinking
CRM: An Introduction to Customer Relationship Management
Current Project Management Techniques to Increase Effectiveness – A One Day Primer
Customer Service Training: Managing Customer Service
Customer Service: Critical Elements of Customer Service
Dealing with Difficult Clients and Customers
Delegation: The Art of Delegating Effectively
Developing Your Training Program
Diversity Training: Celebrating Diversity in the Workplace
Dynamite Sales Presentations
Effective Communication Strategies
Effective Planning & Scheduling
Emotional Intelligence
Employee Accountability
Employee Dispute Resolution: Mediation through Peer Review
 Facilitating Group Problem Solving:  Leading teams to solutions
Facilitation Skills
Generation Gap: Closing the Generation Gap in the Workplace

 

Getting Stuff Done – Personal Development Boot Camp
Getting Your Job Search Started
Hiring for Success: Behavioural Interviewing Techniques
Human Resources Training: HR for the Non HR Manager
Leadership Skills for Supervisors
Lean Process Improvement
Managing Disputes in the Workplace:  An introduction to workplace mediation
Marketing and Sales
Mastering the Interview
Meeting Management: The Art of Making Meetings Work
Motivation Training: Motivating Your Workforce
Negotiating for Mutual Gain
Negotiating for Results
NLP Tools for Real Life
On-boarding- The Essential Rules for a Successful On-boarding Program
Orientation Handbook: Getting Employees Off to a Good Start
Overcoming Objections to Nail the Sale
Performance Management: Managing Employee Performance
Personality and Conflict: Identifying and improving on personal conflict management styles
Problem Solving & Decision Making
Project Management Fundamentals
Project Management Training: Understanding Project Management
Prospecting for Leads like a Pro
Public Speaking: Presentation Survival School
Public Speaking: Speaking Under Pressure
Research Skills
Risk Management
Safety in the Workplace
Secrets of Change Management – A One Day Primer
Selling Smarter
Skills for the Administrative Assistant
Stress Management
Stress Relief and Stress Reduction – A One Day Primer
Survival Skills for the New Trainer
Systematically Resolving Conflicts in the Workplace: An introduction to ADR programmes and dispute resolution system design
Talent Management: Creating a Top-Notch Talent Management Program
Team Building: Developing High Performance Teams
Telemarketing: Using the Telephone as a Sales Tool
The ABCs of Supervising Others
The Minute Taker’s Workshop
The Practical Trainer
The Professional Supervisor
Time Management: Get Organized for Peak Performance
Tips for Communicating Sticky Topics
Tough Topics: Talking to Employees About Personal Hygiene
Train-the-Trainer – Inspire, Motivate and Educate – A One Day Primer
Understanding and Controlling Anger – yours and others
Using Activities to Make Training Fun
Working Smarter: Using Technology to your Advantage
Workplace Harassment: What It is and What to Do About It
Workplace Violence: How to Manage Anger and Violence in the Workplace

 

Reach Us

Head-Office, Stockholm-Sweden

Byängsgränd 14,
120 40 Årsta

+46 70 7825082
+46 10-1010595

info@smartbusinessacademy.se

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