Our services in Quality management ensure that your organization, product or service is consistent. We have developed four main components: quality planning, quality control, quality assurance and quality improvement. Our Quality management is focused not only on product and service quality, but also on the means to achieve it. We therefore employ quality assurance and control of processes as well as products to achieve more consistent quality.

SBA’s act on overseeing all activities and tasks needed to maintain a desired level of excellence. This includes creating and implementing quality planning and assurance, as well as quality control and quality improvement. It is also referred to as total quality management.

Quality Management Systems Consulting, Auditing, and Training

Smart Business Academy Consulting and Auditing services will get your organisation certified. Whether it’s BS 10500, ISO 22000, or any of the required ISO standards, ISO 9001:2008, or ISO 14001, we will provide solutions for your QMS, environmental, and safety programs. Our team of consultants has been helping companies like yours achieve and maintain their ISO and BS certifications for the last 25 years.

We have been in your position as either a management representative or quality manager and understand the challenges you might face while working to meet the expectations of your customers as well as the requirements of the ISO or BS standards to which they expect you to comply.

We can help you become certified while supporting you to improve your system and your unique business methods so can you get the absolute most out of your new systems.


How We Work


Our team is ready to help you get started on any of the following standards.

ISO 9001, ISO 13485,  ISO 22000, NADCAP, ISO 14001 and R2 (Responsible Recycling) and many more…

Our team will provide you with gap analysis review establish a project timeline and begin working with your team. Our goal is help you achieve your goal and that begins with us understanding your requirements, expectations and resources.


Phase 0 – Getting Started
Terms and conditions of the following phases are explained and timelines and milestones are established.

Phase 1 – Discovery
Existing documentation is gathered and process mapping is performed to establish the Quality Management System.

Phase 2 – Documentation Preparation
Procedures, manuals, forms, training and other data specific to the company via Phase 1 are generated.

Phase 3 – Implementation and Training
Quality Management System training and Process Owner training.

Phase 4 – Internal Audit & Management Review
Performance of first Management Review and Internal Audit.

Phase 5 – Certification Audit
Prepare audit package and onsite support during the 3rd party register audit.

  • Process Documentation
  • Risk Management
  • Project Management
  • Training
  • Management Review
  • Corrective Actions
  • Preventive Actions
  • Internal Audits
  • Data Analysis
  • Supplier management
  • Customer Satisfaction
  • Configuration management


Reach Us

Head-Office, Stockholm-Sweden

Byängsgränd 14,
120 40 Årsta

+46 70 7825082
+46 10-1010595


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